Membership Renewal for Existing Members Only (NOT JAC members)

Existing Members

Membership renewal is open from 1 July. It can be completed online via Members' Portal and needs to be completed prior to the 31 October each year.  Keep in mind that after that date a late payment fee of $20 will be incurred and FOB access to the club will be denied. Only financial members are covered by SLSNSW Insurance and iCare (formerly WorkCover) and are also entitled to member benefits.  Step by step instructions to help you are provided below or in the following document:  SLSA Members Portal Account Guide - Getting Started (PDF)

Renew Membership & Pay Online (MEMBERS PORTAL)

How to Renew

Step 1:  Click on the Accessing the Members Portal Login screen link: Accessing the Members Portal login screen  and either login to your account or create a new account.

Step 2:   From the Members' Portal Home Page, select the "Life Saving Online" tab (situated on the dark blue header bar).

Step 3:  If you are renewing a single membership, click on the "Renew" button.  If you are renewing a family membership (and have already linked all family members together as a Family Group), click on the "My Family" tab, then "Renew Membership" tab.  See below for further information on how to set up a Family Group.

Step 4:  It is important that all members check the accuracy of information contained in the Members' Portal, specifically contact information.  This database (Surfguard) enables our Club to communicate with you.

Step 5:  Read the Memberhsip Application and Declaration Statement and click the Acknowledgement boxes at the bottom of the page and Submit.

Once you have created and activated your account and logged in you will see the Lifesaving Online tab.  When you select the Lifesaving Online tab you will see all the sub-tabs relating to Lifesaving Online.  You can renew your membership, pay for your membership, update your membership details, view your Awards and view your Patrol hours & roster.

PLEASE REMEMBER THAT RENEWAL IS A TWO PART PROCESS, ONE IS THE UPDATING/RENEWING & (ELECTRONICALLY SIGNING) OF YOUR DETAILS AND THE OTHER IS THE PAYMENT.  YOU MUST DO BOTH OR YOUR MEMBERSHIP IS NOT ACCEPTED.  

Step 6: Pay Online:

While still online - at the “Success” window click on Online Payments or under the heading MAKE A PAYMENT you can Click here if you wish to pay online and this will take you directly to the Online Payment Gateway.

At the Online Payment window then:

►  it will either come up already as Freshwater being the entity to pay or if you belong to more than one club, then select the club.
►  Choose the Transaction Type you are paying for, each person, and enter each different payment on a new line e.g.


►  To confirm the clubs price list Click “View Price List” and then enter an amount on each transaction line and then Submit
►   Enter your payment details
►   A receipt will be emailed to you and to the club verifying your payment

To Update Details Only

Click on Personal Details and update any details that may need to change and then tick the Declaration boxes and submit.

Payment Options

If you are unable to renew online there are a number of  payment options available to members for renewal of their annual fees.  You can –

  • Make a DIRECT DEPOSIT to the account details outlined on the payment form from the link provided below. You must return a copy of your completed membership form and advise you paid by Direct Debit to the club together with the completed payment form to freshwaterslsc or by post to PO Box 308, Freshwater NSW 2096 or by lodging in person at the club office. If paying by DIRECT DEPOSIT YOU MUST PUT YOUR NAME INTO THE DESCRIPTION!!!
  • Pay by CREDIT CARD by completing the payment form provided in the link below. You must return a copy of your completed membership form to the club together with the completed payment form to freshwaterslsc or by post to PO Box 308, Freshwater NSW 2096 or by lodging in person at the club office.
  • Pay in person by cash or credit card, by coming to the office during office hours - Mon to Wed & Fri, from 10am to 4pm and Sunday morning from 9am to 11am.

Click here to download Payment Form.

RENEWING AS A FAMILY GROUP Online (Please click here if you are interested in renewing as a family group)

Family Groups are a mechanism to "Group" members who are in one club, to allow for bulk management of data.  Family Group Creation allows for the following tasks to be performed in Lifesaving Online (LSO) in the Members Portal:

1. Apply to create a family group consisting of members in a club
2. Display Groups you might be a member of in each club
3. Promote a family group member to primary member to manage the group
4. Renew the membership of all members of the group
5. Edit personal details for an individual in the group or in bulk

NOTE: All activities performed in the Family Group area in LSO are sent to the club as PENDING requests in Surfguard. The
group request is not confirmed until it is approved by the club.
 
Season 2017/18 Member Protection ( Working With Children) Volunteer Declaration Form:

All members of the club over the age of 18 must complete a Prohibited Employment Declaration. The majority of club members have now done so.  As membership forms are returned, individual members' records will be checked to ensure that the declaration has previously been completed.  If not, you will be contacted and asked to complete the declaration as soon as possible. Your membership renewal will not be completed until a completed declaration is received.  Some members due to their role within the club will be required to get a Working with Children Number and they will be advised.

Once you have created and activated your account and logged in you will see the Lifesaving Online tab.  When you select the Lifesaving Online tab you will see all the sub-tabs relating to Lifesaving Online.  You can renew your membership, pay for your membership, update your membership details, view your Awards and view your Patrol hours & roster.

Note: All members regardless if they pay a fee or not must complete a membership form either by renewing through members portal or returning a signed hard copy of your membership form to the club.  

Need Assistance?

Assistance in the use of the SLSA Members' Portal can be found via the IT Help Desk at ithelp@slsa.asn.au or 1
300 724 006.

Enquiries:  
Senior (Age15+):  freshwaterslsc
Junior (Age 14 & under):  nippersregistrar